Terms of Service

1. Acceptance of Terms

By accessing or using Ausmo AAC ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including parents, caregivers, educators, and healthcare professionals.

2. Description of Service

Ausmo AAC is an Augmentative and Alternative Communication application designed to help individuals with communication difficulties express themselves effectively. The Service includes:

• Symbol-based communication tools
• Custom image upload functionality
• Text-to-speech capabilities
• Audio recording features
• Express pages for quick communication
• Accessibility features for various needs

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One person may not maintain multiple accounts

3.2 Age Requirements

• Users under 13 must have verifiable parental consent
• Users 13-17 must have parental supervision and consent
• We comply with COPPA and other applicable children's privacy laws

4. Acceptable Use

4.1 Permitted Uses

• Personal communication assistance
• Educational and therapeutic purposes
• Family and caregiver support
• Professional healthcare applications

4.2 Prohibited Uses

You may not use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Use the Service for commercial purposes without permission
• Share account credentials with unauthorized users

5. User-Generated Content

5.1 Content Ownership

You retain ownership of content you upload to the Service, including images, audio recordings, and custom configurations. By uploading content, you grant us a limited license to store, process, and display your content as necessary to provide the Service.

5.2 Content Standards

All uploaded content must:

• Be appropriate for all ages
• Not contain offensive, harmful, or illegal material
• Respect privacy rights of individuals depicted
• Not infringe on third-party intellectual property

5.3 Content Moderation

We reserve the right to review, modify, or remove content that violates these Terms. We may also suspend or terminate accounts for repeated violations.

6. Intellectual Property Rights

6.1 Our Rights

The Service, including its design, functionality, and content (excluding user-generated content), is owned by Ausmo AAC and protected by intellectual property laws.

6.2 Third-Party Content

The Service may include third-party symbols, images, or other content licensed for use in communication applications. Such content remains the property of its respective owners.

6.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable privacy laws including GDPR, CCPA, COPPA, and other relevant regulations.

8. Payment Terms

8.1 Subscription Fees

Some features of the Service may require a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law.

8.2 Free Trial

We may offer free trials of premium features. Trial periods and conditions will be clearly communicated at the time of enrollment.

8.3 Refunds

Refunds are handled in accordance with applicable consumer protection laws and app store policies.

9. Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Force majeure events
• Third-party service disruptions

10. Disclaimers and Limitations

10.1 Medical Disclaimer

Important: Ausmo AAC is a communication tool and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals regarding communication therapy and treatment options.

10.2 Service Disclaimer

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the app settings.

11.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or for other reasons as permitted by law.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account data in accordance with our Privacy Policy.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution Process

Before pursuing legal action, we encourage users to contact us directly to resolve disputes. We are committed to working with users to address concerns and find mutually acceptable solutions.

12.3 Arbitration

Any disputes arising from these Terms or the Service may be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

13. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes through the app or via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact Information